Shipping and Return Policy

100% satisfaction with a 30 day money back guarantee you are covered with Cryorec. Reach out to our customer service team with your return request at To obtain a full refund you must have proof of purchase and have your item in its original packaging. Shipping returns will be at the customers expense.

As a Cryorec customer, you have the option of requesting for a product exchange within 30 days from the date of purchase as long as the item you wish to exchange for is priced lower or is of the same price as your original purchase. To qualify for the exchange, the original item purchased should be in good condition and be placed in the packaging it came with. Contact with a request for exchange and be advised of how to proceed with your exchange.

Your order will be processed within 24-48 hours, excluding weekends and public holidays. When your order ships out, you will receive a Shipping Confirmation email from with your tracking number included in it. Once you receive the email, you can enter your tracking number here to easily check on your order status. Have more questions email us at and we’ll be more than happy to assist you.